Refunds and Returns Policy
Refunds
We will refund your all your money for
any reason up to 10 business days after the order is shipped. Refunds
after that are at the discretion of the President, our resident
grump. So we recommend you get your refund request in to us by
phone or email within the 10 day window.
Baskets Returned Due To Address
Problems
If a basket is returned you must pay
shipping and a $10 repacking charge to have it resent. We always
repack returned packages because the box is in bad shape by the time
it gets back to us. They have been handled many more times than usual
during multiple delivery attempts and the return trip back to
us. If you want a refund instead of resending a returned basket,
we will deduct shipping charges and a $25 restocking fee from the
refund.
Contacting
us:
- Phone: 301-533-4438(GIFT)
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